You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use southcoastfurniture.com only with involvement of a parent or guardian. southcoastfurniture.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
Shipping – Delays
Delivery estimates are “good faith” estimates only. South Coast Furniture & Mattress will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. We cannot ship to post office boxes.
Terms of Furniture Sale
Merchandise availability is estimated according to information on hand at the time order is written. Seller is not responsible for delays in stock replenishment, and no order may be canceled or be eligible for a refund or rebate based on late merchandise arrival. The customer assumes all risk regarding determinations of furniture quality, size, use, transportation and fit. Customer assumes full responsibility for ensuring that furniture will fit the space, purpose, and use intended by the customer. Seller shall not be responsible in any way for any consequential damages incurred by customer regardless of the cause, whether a delay or mistake in delivery or the furniture itself, its quality, function or use without limitation. Buyer agrees that Seller’s liability shall never exceed the extent of a full refund of the Total.
Sale amount on this invoice
All exchanges and cancellations are subject to seller approval. A 15% restocking fee based on the purchase price will be assessed on seller approved returns, exchanges or cancellations. Seller makes no warranty beyond any written description itemized in this order. Such disclaimer does not affect manufacturer warranty if any. South Coast Furniture & Mattress disclaims all representations provided and shall not be liable for any errors in the information provided. Buyer layaways are not subject to cancellation. Any change to an order must be made within three (3) calendar days after order date and in any case before delivery, subject to the terms herein.
Items received damaged
Every shipment is insured in the unlikely event that damage occurs during transit. While cases are sporadic, it does happen once in a while. We request that you inspect your item(s) upon delivery. If your item(s) are damaged, print “Damaged Upon Arrival” where you sign for the items and refuse delivery. After shipment is refused and damage is verified, we will file a claim and send you a replacement product. If a product is accepted and damaged, you will be responsible for filing a claim with the proper carrier. For damages unnoticed at the time of delivery, we ask that you send us photographs via email so that we can address and correct the situation within five days from receipt of the package. Notification to South Coast Furniture & Mattress of hidden damage or problems shall be provided within three (3) business days of receipt. South Coast Furniture & Mattress shall have no liability or responsibility for damage occurring through the acts or omissions of a Third Party Shipper. For curbside deliveries, it is Customer’s responsibility to un-package the furniture items and move the pieces into the home. If damage has occurred to the furniture during shipment, Customer must refuse the shipment and immediately notify South Coast Furniture & Mattress staff.
All sales are tax-free if delivered out of State.
Our secure server accepts American Express, Discover, Mastercard, and Visa. Payments must be made in full at the time of purchasing. Orders will be processed once the proper funds have cleared.
In placing an order, you warrant that you are over 18 years of age, and that you are providing accurate, true, and complete information, and that you have the authority to place the order.
You may log in using your email address and chosen password to view order history, details regarding your order please contact us at 949-492-5589or by email using the contact page.
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason, we will not charge you for these, and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether the order has been confirmed. If your credit card has already been charged and we subsequently cancel your request, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).
All exchanges and cancellations are subject to seller approval. Merchandise purchased from South Coast Furniture & Mattress may only be returned for store credit or exchange upon meeting specific criteria. Returns must be pre-authorized by calling 949-492-5589 for online orders. Make sure to call for within seven days of delivery to request an exchange or credit. Pre-approved returns will only apply to merchandise accompanied by original receipt and in original condition and packaging. Subject to applicable local regulations claims received after seven days of delivery cannot be processed. Returns are subject to a 25% restocking fee. Non-stock items, layaway orders, and special orders are not returnable or cancellable. Refunds are not issued except in the case of defective merchandise we are unable to replace. Return freight is the responsibility of the customer.
The actual cost of shipping a replacement item to you will not be credited or refunded and is subject to additional charge. Store credit is valid for one year from date of issue. After that, unused credit is forfeited after one year, subject to local regulations.
Orders canceled after 24 hours are subject to cancellation and 25% restocking fee in addition to any shipping charges incurred as may apply.
Disclaimer of Warranties
You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an “as is” and “as available” basis. South Coast Furniture & Mattress makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site.
Changes to Terms and Conditions and To Site
You agree to indemnify and hold harmless South Coast Furniture & Mattress and its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys’ fees, made or incurred by any third party arising out of or related to your use of this site or the products herein.
We reserve the right to terminate your account and restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, including providing us with false information.
All domestic orders are subject to the governing laws of the United States of America and the State of California by default, or any other local State as may be required by law.
If any provision of this Agreement is found to be contrary to law, such provision shall be of no force or effect; but the remainder of this Agreement shall continue in full force and effect.